-
Q How do you support agent?
A 1)We offer low agent price to improve competitive power for our agent
2)Free Bonus,such as spareparts,Ink or paper(Optional)
3)Exhibition Support
-
Q How about Aftersale Service?
A 1)We offer to door installtion and traning (Customer pay ticket, room and board)
2)On line support (By Teamview)
3)Customer can send engineer to our factory for traning (Free training)
-
Q What is the warranty？
A 1year for machine body,3month for spareparts which have contact with Ink,printhead no warranty.
-
Q Are you factory?
A Yes,Our factory name is Hangzhou Yulan Technology Co.Ltd.
Hangzhou Caiyue Tubang Technology Co.Ltd is our Sales Company,same Boss
